Privacy Policy

Last updated: April 6, 2026

1. Introduction

On Stage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Register for an account or create a profile
  • Use our check-in and status tracking features
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or feedback forms

This information may include:

  • Name, email address, phone number, and other contact information
  • Company or venue information
  • Profile photos and biographical information
  • Location data (when using GPS-based check-in features)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you access or use our Service, we may automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • IP address and location data
  • Usage data and analytics (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Log files and error reports

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Enable check-in and status tracking features
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Send you marketing communications (with your consent)
  • Comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: We may share your information when you explicitly consent to such sharing
  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Safety and Security: We may share information to protect the rights, property, or safety of On Stage, our users, or others
  • Public Profiles: Information you choose to make public (such as performer profiles on public roll calls) will be visible to others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Location Services: Control location tracking through your device settings

To exercise these rights, please contact us at the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: